Privacy Policy
1. Introduction
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Aigentsphere Pty Ltd (“Aigentsphere”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit www.aigentsphere.com (the “Website”), interact with us, or use our services.
By accessing or using the Website, you agree to the practices described in this Privacy Policy.
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2. Who We Are
Aigentsphere develops technology that enables organisations to manage, monitor, and govern AI agents and digital workforces across enterprise environments.
Our platform provides visibility, governance controls, and operational monitoring for AI systems deployed within organisations.
Contact details:
Aigentsphere Pty Ltd
Email: info@aigentsphere.com
Website: www.aigentsphere.com
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3. Information We Collect
We collect only the information reasonably necessary to operate our Website, respond to enquiries, and provide our services.
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Information You Provide
You may provide personal information when you:
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Request a product demonstration
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Contact us via our Website or email
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Subscribe to communications or updates
This information may include:
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Name
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Email address
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Phone number
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Company or organisation name
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Job title
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Information about your organisation’s interest in AI systems or governance tools
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Automatically Collected Information
When you visit the Website, certain information may be collected automatically, including:
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IP address
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Device type and operating system
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Browser type
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Website pages visited
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Date and time of visits
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Referring websites
This information is used for analytics and security purposes.
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4. How We Use Your Information
We may use personal information to:
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Respond to enquiries or requests for demonstrations
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Provide information about Aigentsphere products or services
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Improve our Website and services
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Analyse how the Website is used
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Communicate updates, insights, or relevant content
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Maintain the security and integrity of our systems
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Comply with legal and regulatory obligations
We only collect and use personal information where it is reasonably necessary for these purposes.
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5. Cookies and Analytics
Our Website may use cookies and similar technologies to improve functionality and understand how users interact with the site.
These tools may help us:
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Analyse website traffic
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Understand user behaviour
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Improve website performance
You can manage cookie settings through your browser.
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6. Disclosure of Personal Information
We do not sell or rent personal information.
We may disclose personal information to trusted third parties where necessary to operate our services, including:
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Cloud infrastructure providers
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Website hosting providers
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Analytics providers
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Professional advisors (such as lawyers or accountants)
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Government or regulatory authorities where required by law
These providers are required to maintain appropriate confidentiality and security standards.
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7. Overseas Disclosure
Some of our service providers may process data outside Australia.
Where this occurs, we take reasonable steps to ensure personal information is protected in accordance with applicable privacy standards.
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8. AI and Data Processing Transparency
Aigentsphere develops tools designed to govern and manage AI systems used by organisations.
Importantly:​
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Personal information submitted via the Website is used only for communication and business engagement purposes.
Where organisations use Aigentsphere’s platform in enterprise environments:
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The organisation remains responsible for the data it processes through AI systems.
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Aigentsphere acts as a technology provider enabling monitoring, governance, and oversight capabilities.
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Data processed within enterprise environments is governed by separate contractual agreements, including data processing and security obligations.
We do not use customer enterprise data to train AI models without explicit contractual agreement.
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9. Enterprise Security and Data Governance
Aigentsphere recognises the importance of strong security and governance practices when working with enterprise AI systems.
We take reasonable measures to protect information and maintain the security of our systems, including:
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Secure cloud infrastructure
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Access controls and authentication measures
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Encryption where appropriate
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Monitoring and logging of system access
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Vendor security assessments where applicable
While we implement reasonable safeguards, no method of transmission over the internet can be guaranteed to be completely secure.
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10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes outlined in this Privacy Policy or as required by law.
Where personal information is no longer required, we take reasonable steps to securely delete or de-identify it.
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11. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
Requests can be made by contacting us at:
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12. Third-Party Websites
Our Website may contain links to third-party websites. These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices of those sites.
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13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page and become effective upon publication.
We encourage users to review the Privacy Policy from time to time.
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14. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Aigentsphere Pty Ltd
Email: info@aigentsphere.com
Website: www.aigentsphere.com